Frequently Asked Questions:

• Will my child like the Rosso X-Series Ride-on Toys? Kids typically get excited at the sight of our toys. Over 10,000 families, especially during holidays and birthdays, have chosen Rosso Ride-on Toys for their children.
• Are Rosso toys safe? Yes, all our toys adhere to ASTM F963 safety standards and are equipped with parental remote controls, EVA tires, and seat belts for extra safety.
• Is assembly easy? Our toys are designed for easy and quick assembly, allowing more time for play.
• How durable are Rosso toys? Built to last, each toy comes with a 6-month warranty covering mechanical and parts issues, excluding general wear and tear.
• Will my child get bored with the toy? Unlikely, as our toys offer long-lasting fun and engagement. Most children are thrilled when they see our units.
• Can I control the distance my child travels? Yes, the Rosso X-Series includes parental control features for distance, keeping your child within a safe range.
• What if I find a lower price? We have a lowest price guarantee. If you find a lower price within 30 days of purchase, notify us.
• How do your prices compare to other retailers? Our toys are more advanced than the standard 12V models found in other stores, offering better performance on challenging terrains.
• Are your toys too expensive? Considering the quality, safety testing under ASTM F963 standards, and the included 6-month warranty, our toys offer significant value.
• What if there's nowhere to play? Our toys are designed to be enjoyable even in limited spaces, inspiring imagination and excitement.
• Do your toys offer more than just play? Yes, they are designed to create lasting impressions, build confidence, enhance social and motor skills, and encourage active play away from screens.
• Do you offer payment plans? Currently, we do not offer payment plans.
• How do I service my toy? For any service needs, contact our dedicated mechanic team at 1-888-897-5909 during business hours (M-F 9am to 4pm PST).
• Will the toy arrive on time? Typically, delivery takes 4 to 10 business days, except for pre-orders.
• Can these toys be used outdoors? Yes, they are equipped with a RossoMax 24V motor and EVA tires, suitable for various outdoor terrains.